Privacy Policy
Last updated: January 20, 2026
Introduction
Wen Liu, MD, MPH ("we," "our," or "us") is committed to protecting the privacy of visitors to our website. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at www.drwenliu.com. Please read this policy carefully. By using our website, you agree to the practices described in this policy.
Information We Collect
Contact Form Information
When you submit our contact form, we collect the following information:
- Your name
- Email address
- Phone number (optional)
- Whether you are a new patient
- The message you provide
This information is used solely for the purpose of responding to your inquiry and facilitating appointment scheduling. We do not sell, share, or use this information for any other purpose.
Analytical Data
We use Google Analytics to collect anonymous, aggregated data about how visitors interact with our website. This may include information such as:
- Pages visited and time spent on each page
- Browser type and device information
- General geographic location (city or region level)
- Referring website or search terms
This data is collected to help us understand how our website is used and to improve the content and experience we provide. No personally identifiable information is collected through analytics.
How We Use Your Information
- To respond to your contact form submission and schedule appointments
- To improve our website content and user experience based on aggregated analytics
- To protect our website from spam and abuse (via Google reCAPTCHA)
Cookies and Tracking Technologies
Our website uses cookies and similar technologies through Google Analytics and Google reCAPTCHA. These cookies help us analyze website traffic and protect our contact form from automated abuse. You can control cookie preferences through your browser settings.
Data Security
We take reasonable measures to protect the information you provide through our website. Our contact form is protected by encryption in transit and spam-prevention technology. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Services
Our website uses the following third-party services:
- Google Analytics: For website usage analysis. See Google's Privacy Policy.
- Google reCAPTCHA: For spam protection on our contact form. See Google's Privacy Policy.
- Resend: For delivering contact form submissions to our office via email.
Important Notice About Medical Information
This website is for informational and appointment scheduling purposes only. Please do not submit sensitive medical information, health records, or protected health information (PHI) through our website contact form. Medical information should only be shared directly with your healthcare provider during a consultation or through a secure patient portal.
Children's Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us at support@drwenliu.com.